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Premium Total Care assistance for just $25.17 per month
- Top-level package perfect for long-distance drivers or electric vehicles
- Get assistance for you in any vehicle you're driving
- Help for anyone driving your nominated vehicle
- 100km metro and regional towing
- Caravans and trailer assistance included.
All for $25.17 per month or save when you pay annually for $296 upfront per subscription year.*
*Prices valid as of 1 August 2023 and are subject to change. Administrative fees of 50c a month apply for monthly payments, $6 for the year.
Manage your plan online
Log in to change your address, vehicle details or make a payment.
RACV Total Care: What's included
- Inclusions
- Exclusions
For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
How roadside assistance works
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Call RACV Emergency Roadside Assistance
Call 13 11 11, let us know your name, where you’re located and what’s gone wrong. Not yet a roadside member? We can sign you up when you call.
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Wait for help
We’ll send a yellow patrol van to you. If in metro Melbourne you’ll get an SMS to track its arrival. Please secure any dogs or animals before we arrive.
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Patrol van arrives usually within one hour
Our roadside assistance expert will ask you questions and run a diagnostic test to find out what’s wrong with your vehicle.
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Repair or tow
8 out of 10 issues are fixed on the spot. If we can’t, we’ll arrange to tow your vehicle to a repairer.
Compare other roadside assistance packages
Roadside Care $11.25 per month*
- Help for one vehicle, with any driver
- 20km metro towing
- Regional towing to nearest attending RACV Service Centre
or $129 per year
Extra Care $18.50 per month*
- Help for one vehicle, with any driver
- 60km metro or regional towing, or to nearest attending RACV Service Centre
or $216 per year
More than 1.6 million vehicles rely on RACV Emergency Roadside Assistance
Frequently asked questions
Total Care covers anyone driving your nominated vehicle. You're also covered in any other eligible vehicle you drive.
Plus, caravans and trailers are covered when towed by your nominated vehicle, or any car you’re driving.
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It depends on where you drive. Based on our current members, we suggest:
RACV Total Care if you travel long distances, drive an electric vehicle or multiple cars.
RACV Extra Care if you usually stay local, but take frequent trips out of town.
RACV Roadside Care if you're more of a city driver and rarely travel to regional or rural areas.
If you have a caravan or trailer, Total Care or Extra Care might suit you – they both include a level of assistance if the towing vehicle breaks down. Plus, you'll receive assistance if you get locked out of your caravan or it gets a flat tyre.
Size and weight limitations apply. You can find details in the terms and conditions.
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You can get emergency roadside assistance 24 hours after you purchase your subscription.±
If you're broken down now and need immediate help, call 13 11 11.
± Some restrictions apply. For more information, read the terms and conditions.
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Emergency Roadside Assistance provides breakdown support for mechanical issues and problems like flat batteries, punctured tyres and lockouts.
Car Insurance
This is a separate product to Emergency Roadside Assistance. All types of Car Insurance provide cover for damage you may unintentionally cause to people’s property or vehicles during a listed incident.
Depending on your level of cover, Car Insurance may also provide cover for damage caused to your vehicle during a listed event, such as collision, theft or attempted theft, vandalism, or fire.
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If you’ve been an RACV Member for 5 years or more, you get a loyalty discount on an annual roadside assistance subscription as part of our Years of Membership benefits#.
Here’s a breakdown of our prices per subscription year (before discount)
- Roadside Care: $129 annually or $11.25 per month
- Extra Care: $216 annually or $18.50 per month
- Total Care: $296 annually or $25.17 per month
Note that our monthly payment option includes administrative fees.*
Tiers of membership | |
---|---|
Blue member (0-4 years) |
N/A |
Bronze members (5-9 years) |
5% off eligible products |
Silver member (10-24 years) |
10% off eligible products |
Gold member (25-50 years) |
15% off eligible products |
Gold 50 member (51+ years) |
20% off eligible products |
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# RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount.
*An administration fee of 50 cents is included in your monthly payment amount, equivalent to a maximum of $6 per annum.
Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.
^Fair Use Policy applies.
The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. RACV Car Insurance issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.