Smiling young couple and child speaking with an RACV roadside assistance mechanic near a soccer field.

RACV Extra Care

Mid-level roadside assistance for those driving in and out of metro Melbourne – all from $19 per month or $222 per year*

Thank you for contacting us

Your reference number is

We'll contact you within 72 hours and may ask for this reference number.

Unlimited callouts^, 24/7

Whether you’ve got a flat tyre or flat battery, we’re the trusted experts to get you back up and running quickly.

  • 60km metro and regional towing.
  • Caravans and trailers included.
  • Help typically arrives within an hour.
  • Electric vehicles assisted at no extra cost.

Broken down?

Call us if you need immediate assistance.

Add up to 2 vehicles to your plan

Already an RACV Member? You could save 5-20% with our loyalty discount, which we’ll apply automatically when you join.

Number of vehicles
Number of vehicles

Price

1 vehicle

Price

$19.00 per month or $222 yearly*

2 vehicles

Price

$24.83 per month or $292 yearly*

*Prices valid as of 23 March 2025 and are subject to change. Administrative fees of 50c a month apply for monthly payments, $6 for the year.

See what’s included with Extra Care

Add 6 drivers - at no extra cost

Add your family and friends at no extra cost. They'll receive help in any of your nominated vehicles and receive a complimentary RACV Membership with access to RACV Member benefits.

Flat tyre

We'll swap out your flat or damaged tyre with your roadworthy spare.

60km towing for your vehicle and caravan or trailer

Metropolitan areas: 60km of metro towing.

Regional areas: 60km in any direction from where you've broken down, or to the nearest attending RACV Service Centre.

Mechanical breakdown benefits

Within 100km of home: receive up to $240 in total per incident to use on taxi fares or alternative transportation.

Over 100km from home: receive up to $1,400 in total per incident to use on accommodation, car hire and taxis.

Flat battery

We'll jump start your flat battery or help you buy and install a new one.

Free fuel

We'll bring 5 litres of free fuel to get you to the nearest service station if you run out in Victoria.

$300 for a locksmith

If we can't unlock your car, we'll provide $300 towards the cost of a professional locksmith.

Replace minor parts

We'll provide up to $33 for minor parts, such as fan belts and globes. Does not include consumables like oil.

Electric vehicle out of charge

We'll tow you to the nearest accessible charging station or your preferred destination within your km limit.

Taxi benefits Australia-wide

We'll book and cover you for 3 taxi trips (up to $80 each) per breakdown.

For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

Accident or collision damage

You can't access breakdown services or towing as a result of a vehicle accident or collision.

Size and weight

Size and weight limits apply to the types of vehicles, caravans and trailers we can service. For details, refer to our terms and conditions.

Unroadworthy

If your vehicle is unroadworthy we may refuse assistance.

Motorcycles

We can only help with petrol and towing, not parts.

Caravans and trailer breakdowns

Where the breakdown is solely limited to an incident with the caravan or trailer, alternative transport and taxi benefits are not available. Accommodation benefits are only available if the caravan is being towed by a nominated vehicle.

Fire damage

Roadside assistance is only available for fire damage when the damage is limited to the vehicle's engine.

Restricted areas

Some areas aren't accessible to our patrol vans. These areas include:

  • open fields
  • beaches
  • creek beds
  • recreation ovals
  • logging or forest service roads.

Bike, wheelchair and scooter assistance

Looking for Bike Assist or Wheelchair and Scooter Assist? These are both included in our Total Care option.

For a full list of inclusions, exclusions and benefits please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

How roadside assistance works

  • Call RACV Emergency Roadside Assistance

    Call 13 11 11, let us know your name, where you’re located and what’s gone wrong. Not yet a roadside member? We can sign you up when you call.

  • Wait for help

    We’ll send a yellow patrol van to you. If in metro Melbourne you’ll get an SMS to track its arrival. Please secure any dogs or animals before we arrive.

  • Patrol van arrives usually within one hour

    Our roadside assistance expert will ask you questions and run a diagnostic test to find out what’s wrong with your vehicle.

  • Repair or tow

    8 out of 10 issues are fixed on the spot. If we can’t, we’ll arrange to tow your vehicle to a repairer.

Compare our roadside assistance packages

Roadside Care

1 vehicle
$11.67
per month or $134 yearly*
2 vehicles
$22.83
per month or $268 yearly*

Best for metro drivers.

Extra Care

1 vehicle
$19.00
per month or $222 yearly*
2 vehicles
$24.83
per month or $292 yearly*

Best for those who drive beyond Melbourne into rural and regional areas

Total Care

1-2 vehicles
$26.75
per month or $315 yearly*
3-5 vehicles
$33.42
per month or $395 yearly*

Best for longer-distance drivers, owners of 2+ vehicles, trailer or caravan owners.

*Prices valid as of 23 March 2025 and are subject to change. Administrative fees of 50c a month apply for monthly payments, $6 for the year.
**For more details about ineligible vehicles or limits and exclusions that apply to caravan/trailer assistance, download Emergency Roadside Assistance Terms and Conditions

More than 1.6 million vehicles rely on RACV Emergency Roadside Assistance

24/7 support Australia wide

On average we help with more than 800,000 jobs per year.

Unlimited callouts^

Roadside assistance experts on call, no matter how many times things don’t go to plan.

Get your day back on track

8 out of 10 issues are fixed on the spot, so you can get moving again.

Pay your way

With flexible options including annual and monthly payments.

Everyday savings

Save on exclusive offers and discounts with us, and our retail, entertainment, and travel partners.

Loyalty discounts

The longer you’re a member, the greater your discount on selected products#.

Frequently asked questions

Any licenced driver using your nominated vehicles can access your Extra Care plan. You can add up to 2 vehicles to Extra Care (at an extra cost).

You can also add up to 6 drivers to your plan at no extra cost, making it as easy as possible to call for assistance – plus, they’ll get a complimentary RACV Membership.

Caravan and trailer assistance is included when towed by a nominated vehicle.

It depends on where you drive. Based on our current members, we suggest:

  • Total Care if you travel long distances, drive an electric vehicle or multiple cars
  • Extra Care if you usually stay local but take frequent trips out of town
  • Roadside Care if you’re more of a city driver and rarely travel to regional or rural areas.

If you have a caravan or trailer, Total Care or Extra Care might suit you – they both include a level of assistance if the towing vehicle breaks down. Plus, you’ll receive assistance if you get locked out of your caravan or it gets a flat tyre.

Size and weight limitations apply. You can find details in the roadside assistance terms and conditions.

You can get Emergency Roadside Assistance 24 hours after you’ve purchased your plan.^

If you're broken down now and need immediate help, call 13 11 11.

^Some restrictions apply. For more information, read the roadside assistance terms and conditions.

Roadside assistance provides breakdown support for mechanical issues and problems like flat batteries, punctured tyres and lockouts.

Car insurance is a separate product to roadside assistance. All types of car insurance provide cover for damage you may unintentionally cause to people’s property or vehicles during a listed incident. 

Depending on your level of cover, car insurance may also provide cover for damage caused to your vehicle during a listed event, such as collision, theft or attempted theft, vandalism, or fire.

Find out more about car insurance.

If you’ve been an RACV Member for 5 years or more, you get a loyalty discount on an annual roadside assistance subscription as part of our Years of Membership benefits#.

Here’s a breakdown of our prices per subscription year (before discount)

Note that our monthly payment option includes administrative fees.*

Tiers of membership
Tiers of membership

Discount on eligible RACV products

Blue member (0-4 years)

Discount on eligible RACV products

N/A

Bronze members (5-9 years)

Discount on eligible RACV products

5% off eligible products

Silver member (10-24 years)

Discount on eligible RACV products

10% off eligible products

Gold member (25-50 years)

Discount on eligible RACV products

15% off eligible products

Gold 50 member (51+ years)

Discount on eligible RACV products

20% off eligible products

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# RACV Years of Membership: at 5 years Bronze cardholders receive a 5% discount, at 10 years Silver cardholders receive a 10% discount, at 25 years Gold cardholders receive a 15% discount and at 51 years Gold 50 cardholders receive a 20% discount.

*An administration fee of 50 cents is included in your monthly payment amount, equivalent to a maximum of $6 per annum.

Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.

For plans with a start date from 22 March 2024 - 22 March 2025, see the Emergency Roadside Assistance Terms and Conditions - February 2024.

^Fair Use Policy applies.

The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. RACV Car Insurance issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.