Losing your keys happens more often than you think, but there are steps you can take to avoid losing or misplacing them and to keep your home safe and secure.
Trade services we offer
With a wide range of expert tradies, RACV Trades provides end-to-end service for a job done well.
Emergency trades callouts
Get reliable help in an emergency, with plumbers, electricians, and locksmiths available 24/7.
Home repairs and improvements
A range of trades for fixes or improvements to your property, done right.
Emergency Home Assist plan
An annual plan with unlimited* callouts from plumbers, electricians, or locksmiths in a home emergency.
Why choose RACV Trades?
Common trade services we offer
- Home repairs
- Emergencies
Frequently asked questions
Most RACV Trades quotes are free, and provided with no obligation to proceed. Your tradie may need to do a site inspection to give you the most accurate quote.
You may have to pay for a site inspection if further investigation is required to determine the problem. Your tradie will confirm any required payment upfront, prior to arranging a time with you.
Deposits for certain jobs
If your quote is above $1,000, we generally require a deposit before work begins. This is usually 20% of the total cost.
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Every tradie is vetted by experienced industry specialists to ensure they are accredited, licensed and insured to perform the works required.
To meet our high quality standards, our vetting and quality assurance process includes:
- interviews with tradies
- confirmation of licenses and insurance
- thorough training and induction
- regular auditing of completed works.
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Home repairs and improvements
We currently service the following areas for most trades, however some trades aren’t yet available in all regional locations. You can check whether we service your area by getting a quote.
- Ballarat
- Bellarine Peninsula
- Bendigo
- Geelong
- Melbourne (metropolitan)
- Mildura
- Mornington Peninsula
- Shepparton
- Traralgon
- Wangaratta
- Warrnambool
- Wodonga.
We will expand across more of regional Victoria in the future.
Emergency trades
Our emergency tradies are available in metropolitan Melbourne and most households in regional Victoria. Find out more about Emergency Trades
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RACV Trades provides you with a reliable, local tradie for emergencies, or repairs and improvements.
We have plumbers, electricians and locksmiths available 24/7 to help with home emergencies. You can also take the stress out of the moment by getting an annual plan for unlimited* emergency callouts - we’ll be there whenever you need emergency trades.
Plus, we can help you with a wide range of general maintenance, repairs and improvements around the home. Qualified tradies are ready to help you with electrical, plumbing, heating and cooling, gas services, painting, carpentry and more.
*Call outs are unlimited, subject to the fair use policy. For more information, read the RACV Emergency Home Assist Terms and Conditions. (PDF, 254.3KB).
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Anyone can get a quote for home improvements or access emergency trades, even if you're not a member.
If you want access to unlimited* emergency callouts per year, you can purchase an Emergency Home Assist annual plan. This will also provide you with an RACV Membership and access to a range of benefits and discounts.
*Subject to the Fair Use Policy. For more information, read the RACV Emergency Home Assist Terms and Conditions (PDF, 3.4 MB).
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RACV Trades carries a 12-month warranty on labour from the date that work is complete.
If a part or fitting is faulty or doesn’t meet quality standards, RACV Trades is here to help.
If you are unhappy with the quality of the work after it’s completed, the first step is to contact your tradie to see how they can help.
If you still need help, please let us know as soon as you can. You can contact us by phone, email, mail, or in a retail store.
Learn more about our feedback and complaints process.
For more information read the RACV Trades terms and conditions.
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Terms and conditions
*Subject to the Fair Use Policy. Refer to the RACV Emergency Home Assist Terms and Conditions. (PDF, 245 KB) for more details.
RACV Trades is a trading name of RACV's trade partner, Club Home Response Pty Ltd (Victorian registered domestic building practitioner number CDB-U 100178). All works are performed or arranged by Club Home Response Pty Ltd. trading as RACV Trades. See RACV Trades terms and conditions.