Hot water heat pumps Melbourne & Victoria

Benefits of heat pumps

Why choose RACV

Brands

Rebates

Frequently asked questions

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Bundle your solar with a hot water heat pump¹

Get more from your solar system with a quiet and environmentally-friendly hot water solution.

¹Hot water heat pumps are only available to customers who purchase solar.

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Benefits of hot water heat pumps

Use up to 80%^ less energy for hot water

Heat pumps only use a fraction of the energy that regular hot water systems use.

Schedule and save on costs

Schedule your heat pump to run during the day on solar power or during off-peak energy rate periods.

Efficiently heated, when you need it

Heat pumps absorb heat from air outside (even on cold days) and use it to heat your water more efficiently.

^Energy usage varies based on individual household requirements and location. Estimate is based on the results of field trials undertaken in Australia across 2018.

Why choose RACV Solar for hot water heat pumps

Quality heat pumps backed by warranty

Tried and tested heat pumps, with industry-leading warranties.

Safe installation

Experienced and vetted local experts safely install your hot water solution.

Options to suit your home

Choose from recommended heat pumps for different home setups.

Ongoing support and care

Support and troubleshooting during business hours. Emergency help 24/7.

Heat pump brands we supply

We’ve researched, tested and compared brands to confidently offer the best quality heat pumps, designed for Australian conditions.

Reclaim Energy C02 heat pump with fan and thermostat.

Reclaim Energy CO2 heat pumps

Operates down to minus 10°C
6-year warranty on heat pump, 10-15 years on tank
250-400 litre tank options
Australian-owned company.

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An apricus all in one heat pump attached to an external wall.

Apricus All-In-One heat pumps

Operates down to minus 7°C
6-year warranty on system
260 litre tank
Designed for Australian conditions.

Find out more

Rebates and finance options

Government rebates for solar

Check if you’re eligible for rebates and incentives, up to $1400, for solar panels and hot water systems.

Learn about rebates

Solar feed-in tariff rates

You’ll get credit for excess solar power you supply back to the grid. Find out how it works.

Learn about tariffs

Finance options with Plenti

We’ve partnered with Plenti to offer a competitive loan rate of 3.99% p.a. (comparison rate of 8.40% p.a.)** to help you get solar sooner.

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Homes we’ve switched to solar and heat pumps

Frequently asked questions

Heat pump hot water systems use a heat exchange system that absorbs the heat from the surrounding air and uses it to heat your water.

Essentially, the system’s heat pump pulls air outside the pump into its evaporator with a fan. The evaporator’s piping contains a special refrigerant, which the warm outside air turns into gas. The refrigerant gas is then pumped through a valve by a compressor. This compression process generates heat, which a heat exchanger then moves from the gas pipes to the water storage tank.

These processes can be powered by the energy generated from solar panels, although regular electricity will work too.

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Heat pump hot water systems must be installed by an accredited technician, like RACV Solar. Before the install, your supplier will provide you with a tailored quote recommending the perfect hot water system for your household’s size and requirements.

Most installs can happen within one day. Typically, water will only be turned off for no more than one to two hours.

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At RACV we stand by the quality of our work with warranties on labour and services. This includes the installation and workmanship:

Solar panels and battery installation: 10-year warranty
Hot water heat pump system installation: 5-year warranty
Electric vehicle charger installation: 1-year warranty.

Each of our partner brands also offer industry-leading warranties on their products.

Check our table below for product warranties.

Brand
Brand	Product	Warranty
BYD Batteries	Product Batteries	Warranty 10-year warranty
Enphase	Product Inverters	Warranty 15-year standard warranty, option to extend to 25
Fronius	Product Inverters	Warranty 10-year warranty
GoodWe	Product Batteries, Inverters	Warranty 10-year warranty
PowerPlus Solutions	Product Batteries	Warranty 10-year warranty
REC Solar	Product Solar panels	Warranty 25-year product and performance warranty
Selectronic	Product Inverters	Warranty 10-year warranty
Tesla Powerwall	Product Batteries	Warranty 10-year warranty
Trina Solar	Product Solar panels - 445 W	Warranty 25-year product warranty 30-year performance warranty
Trina Solar	Product Solar panels - 510 W comm	Warranty 12-year product warranty 25-year performance warranty

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Find answers to common questions - from panels and batteries, to installation and maintenance.

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Visit our support hub for troubleshooting advice, or to contact the team.

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Advice and tips on home energy solutions

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**3.99% p.a. and 8.40% p.a. comp. rate is based on a $30,000 loan for 5-year loan period. See the comparison rate warning on www.plenti.com.au. All applications for credit are subject to approval. Terms, conditions, fees and charges apply. Credit provided by Plenti Finance Pty Limited ACN 636 759 861 (supported by its servicer, Plenti RE Limited ACN 166 646 635) or Perpetual Corporate Trust Limited ACN 000 341 533, Australian Credit Licence number 392673 (as custodian).

Hot water heat pumps

Thank you for contacting us

Bundle your solar with a hot water heat pump¹

Talk to an expert

Benefits of hot water heat pumps

Use up to 80%^ less energy for hot water

Schedule and save on costs

Efficiently heated, when you need it

Why choose RACV Solar for hot water heat pumps

Quality heat pumps backed by warranty

Safe installation

Options to suit your home

Ongoing support and care

Heat pump brands we supply

Reclaim Energy CO2 heat pumps

Apricus All-In-One heat pumps

Get a quote for a home solar and hot water set up

Rebates and finance options

Government rebates for solar

Solar feed-in tariff rates

Finance options with Plenti

Homes we’ve switched to solar and heat pumps

Installing solar on every new Arden home

Solar and battery system saves Melbourne inner-north home thousands

Heidelberg West family saves $980 per year with 3.35kW solar system

Frequently asked questions

How does a heat pump hot water system work?

How are heat pump systems installed?

What is the warranty period?

Browse frequently asked questions

Need to talk to someone?

Advice and tips on home energy solutions

Guide to heat pump hot water systems

How to switch your home from gas to electricity

How to reduce your energy bills

Other solar products we offer

Solar panels

Solar batteries

Electric vehicle chargers

Plenti finance terms and conditions