Refunds for disrupted travel due to travel bans
The COVID-19 pandemic caused widespread disruption to domestic and international travel. Border closures and ‘Do Not Travel’ directives from governments may have prevented you from going on planned trips.
Coverage under your purchased travel insurance policy may not have been required, either for part or all of your travel, due to this disruption.
We encourage all customers who purchased a travel policy that included coverage during a travel ban period and may not have received the benefit of the policy, to check their eligibility for a refund.