Complete Care® Car Insurance

The option to choose a repairer outside of the RACV Partner Repairer network, following an accident.

For an insured incident when you're more than 100km from home.

Repairs that are necessary following an incident that we’ve agreed to cover to get you safely back on the road (up to $800).

For Complete Care® cover, you’re covered for taxi fares to get you home from an accident, and when dropping off and picking up your vehicle from the repairer or hire car provider. For Comprehensive cover, you’re covered for taxi fares when dropping off and picking up your vehicle from any RACV Partner Repairer.

If you choose a higher excess, you can reduce your premium payment and the same goes the other way around.

A new-for-new vehicle replacement if RACV Insurance considers your vehicle to be a total loss and agrees to pay your claim. Conditions apply.

With RACV Complete Care®, you won’t pay extra when choosing to pay your premium by the month. With Comprehensive Insurance, there’s an extra cost for monthly payments.

Cover for the cost to pick up your vehicle from the incident, your home or work and take it to a repairer, if you ask us to.

Cover for personal items in your car if they're stolen or damaged in an accident. Exclusions apply.

Complete Care® Car Insurance includes agreed value cover as standard. You’ll choose an agreed value and lock it in for the policy period. Comprehensive Car or Motorbike Insurance allows you to choose agreed or market value. With market value, you’ll receive a market value assessment of your vehicle at the time of an incident (based on the age and condition of your vehicle).

Your cover may include the cost of replacing any accessories or modifications attached to your vehicle. Cars must be registerable and roadworthy. Cover is limited to agreed value.

Up to $500 cover for each baby capsule or child seat if they're damaged in an insured incident or stolen with your vehicle.

Up to $1,000 cover on top of your basic excess to replace or re-code your keys, locks or barrels if your keys are stolen. The theft must be reported to the Police.

Up to $1,000 to repair or replace your trailer or caravan if its damaged while towing it.

Towing from the incident to either a place of repair or a safe place we recommend. We’ll decide based on whichever is closer.

Up to $20 million in liability cover – protection if your vehicle causes an accident and a claim is made against you for loss or damage to someone else’s property.