Thank you for contacting us

Your reference number is

We'll contact you within 72 hours and may ask for this reference number.

Would you like to speak to someone?

General enquiries

Monday - Sunday
7:00am - 11:00pm AEST

Call 13 72 28

If you're calling from overseas

Monday - Sunday
7:00am - 11:00pm AEST

Call +61 3 8627 0122

TTY Hearing Impaired

Monday - Friday
8:30am - 7:00pm AEST

Call 13 36 77

RACV Club enquiries

Monday - Friday
8:30am - 5:00pm AEST

Call 1300 501 501

Product specific enquiries

Emergency Roadside Assistance

Monday - Sunday
24 hours

Call 13 11 11

Emergency Home Assist

Monday - Sunday
24 hours

Call 13 46 63

RACV Insurance Claims

Monday - Sunday
24 hours

Call 13 19 03

RACV Home Security

Monday - Friday
8:30am - 5:00pm AEST

Call 13 27 56

Insurance payments

If you're trying to make an insurance policy payment, you can:

  • call 13 72 28 for our automated payment service
  • pay using BPAY
  • pay in-store at Australia Post.

If you're having difficulty making a payment today, you'll still be covered up to 14 days after your renewal date.