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Comprehensive insurance for privately imported cars

Don’t let the hard work of importing your beloved car go to waste after an accident. Get comprehensive insurance for your privately imported car with RACV

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What's a privately imported car?

Privately imported vehicles, sometimes called grey imports or parallel import vehicles, are new or used cars that you legally import into Australia yourself (not through the car manufacturer's official import system). Popular import cars include American, European and Japanese imports.

Things to remember

  • There are some privately imported cars that we don’t cover.
  • There are certain policy conditions you need to agree to (like insuring for an agreed value).
  • The agreed value doesn’t include any of your import cost.

More than just great cover

24/7 claims help

No claim is too difficult. Australian-based consultants are always here to help.

Agreed value

Agreed value is an option for Comprehensive, and is automatically included for Complete Care.

Cover for additional drivers

Any licensed driver who meets the underwriting criteria will be covered when driving your car.^

Your choice of excess

Lower your premium by choosing a higher excess on Complete Care® and Comprehensive policies.

Loyalty discount

The longer you're a member, the greater your discount on selected products with our Years of Membership benefit.*

Multi-policy discounts

Take out 2 or more eligible policies and save up to 10% on each – including home and motor insurance.*

What does RACV Comprehensive Car Insurance cover? 

With an RACV Comprehensive Car Insurance policy, you'll be covered for a range of events. Here’s a summary of what’s included:

Loss or damage to your vehicle

Caused by an accident, flood, fire, malicious act, storm, theft or attempted theft.

Up to $500 for personal items

If they’re stolen with your vehicle or damaged in an incident. Some exclusions apply.

Hire car after a not-at-fault collision

If your car is unsafe to drive or is in for repairs. The at-fault driver’s details must be provided.

New replacement vehicle

Where available if your vehicle is up to 2 years old and RACV Insurance considers it to be a total loss and agrees to pay your claim.

Liability cover up to $20 million

For damage to someone else’s vehicle or property.

Any licenced driver (including learners)

With permission to drive your vehicle and meets the underwriting criteria will be covered. Additional excess may apply to inexperienced drivers or drivers under 25.

This is only a summary of the inclusions for RACV Comprehensive Insurance. For more information, such as conditions, limits and exclusions, please read the Product Disclosure Statement.

Running costs of a hire car, such as petrol or tolls. 

Loss or damage to a hire car. 

Liability from the use of a hire car. 

A hire car arranged by you, unless RACV Insurance approved it beforehand. 

For more information on General Exclusions and items not included in your cover, refer to the Product Disclosure Statement

For added peace of mind, you can choose to boost your cover with optional extras. If you do this, you’ll need to pay more on your premium.

Hire car regardless of who is at fault

Under Comprehensive Insurance, you’re covered for a hire car for not-at-fault collisions if you can provide the details of the at-fault driver, as well as theft or attempted theft of your vehicle. By adding this option, you’ll be covered for a hire car regardless of who is at fault.

Windscreen cover with no excess

If you add this option, you won’t need to pay any excess when only your vehicle’s windscreen, sunroof or window glass is damaged as a result of an incident.

Any repairer

Under Comprehensive Insurance, RACV Insurance will arrange for an RACV Partner Repairer to fix your vehicle. If you choose this option, you can pick any licensed repairer to fix your vehicle.

For associated conditions, see the Product Disclosure Statement.

Compare Comprehensive and Complete Care® insurance

Comprehensive

Complete Care®

This is only a summary of some inclusions for RACV Car Insurance policies. Refer to the relevant Product Disclosure Statement for specific terms, conditions, limitations and exclusions. If you choose to add optional extras to your cover, you'll need to pay more on your premium.

Make a claim or manage your policy

Make or manage a claim

Lodge and manage claims online or by calling the claims team on 13 19 03.

Manage your policy

Log in to your online account to view policy documents, or update your personal details and payment methods. For other changes, call 13 72 28.

Frequently asked questions 

Agreed value

This is how much RACV Insurance agrees to insure your vehicle for. You can choose from within a value range, and it remains fixed for the term of the policy.

The agreed value doesn’t include any other vehicle costs, like import costs.

At renewal, RACV Insurance considers the changes in your vehicle’s agreed value using local market values. Check your renewal notice for any changes.

Market value

This is an assessment of your vehicle’s value at the time of the incident you’re making a claim for. It considers local market prices and the age and condition of your vehicle. 

For more information on what’s included in your agreed or market value, check the Product Disclosure Statement.

Remember, you can only choose between agreed value and market value if you purchase a Comprehensive Car Insurance policy.

Complete Care® Car Insurance has the following inclusions:

  • Vehicle pick up and return from the scene of the accident to a repairer; or from your home or work to the repairer and back again

  • Post repair vehicle inspection for authorised repairs

  • Pet assistance to transport your furry friend home or to safety if it is with you at the time of an incident

  • Emergency accommodation

  • Pay by the month at no extra cost.

There are also some differences in the amount of value you’ll be covered for. For example, with Complete Care® Insurance you’re covered for up to $100 per day for a hire car after an accident until your claim is settled, which is a higher amount than Comprehensive Insurance.

This is only a summary of the differences between RACV Car Insurance policies. Refer to the relevant Product Disclosure Statement for specific terms, conditions, limitations and exclusions. 

Yes, as long as they have a valid driver’s licence. Additional excesses may apply for drivers under 25 and inexperienced drivers.

Comprehensive Insurance can protect you from loss or damage to your vehicle caused by any of the following incidents: an accident including a collision, flood, fire, malicious act, storm, theft or attempted theft, as well as damage you cause to other people's property.

This is only a summary of the inclusions for RACV Comprehensive Insurance. For more information, such as conditions, limits and exclusions, please read the Product Disclosure Statement.

Comprehensive car Insurance protects you from potentially hefty bills in the event of an accident. Regardless of who is at fault, you and anyone permitted to drive your vehicle, will be covered for collision damage to your vehicle and unintentional collision damage to other people’s property.

If you only want to purchase insurance cover for damage you cause to other people’s property, then you may wish to purchase a Third Party Fire & Theft, or Third Party Property Damage Insurance policy. 

Your insurance premium generally reflects the likelihood of a claim being made on your policy in the future and a number of other factors. Call us for a quote on 13 72 28 or get a quote online.

We can also help you with...

Tips and advice for your car 

^ Additional excess may apply to inexperienced drivers or drivers under 25.

† Comprehensive, Third Party and Third Party Fire and Theft policies only.

* The Multi-Policy Discount and Years of Membership Benefits exclude Travel, Business and Farm Insurance products. To qualify for the Multi-Policy Discount, you must hold two eligible RACV Insurance policies. For further details, see the Premium, Excess and Discounts guide at racv.com.au. Discounts will only be applied until any applicable minimum premium is reached. On renewal, any increases or decreases in your premium may be limited by factors such as your previous year’s premium. You may not save more with more eligible policies and by staying with RACV Insurance longer if a minimum premium is reached, or limits have been applied to increases or decreases in your premium.

The information provided is general advice only. Before making any decisions please consider your own circumstances and the Product Disclosure Statement and Target Market Determinations. For copies, visit racv.com.au. As distributor, RACV Insurance Services Pty Ltd AFS Licence No. 230039 receives commission for each policy sold or renewed. Product(s) issued by Insurance Manufacturers of Australia Pty Ltd ABN 93 004 208 084 AFS Licence No. 227678.