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Your reference number is

We'll contact you within 72 hours and may ask for this reference number.

How it works

  • Tell us what job or trade you need

    It should only take 2 minutes with our online form.

  • Talk to a heating and cooling expert

    Your RACV Trades tradie will contact you for more details if needed, which may involve a site inspection.

  • Get one quote for your job

    Get your no-obligation quote, usually within 2 business days. This stays valid for 30 days.

  • Book your job

    Happy with the quote? Choose a day and time that suits you for your job. 

Some common heating and cooling jobs we help with

We can replace, install, service or repair most systems. For some brands or systems, we’ll organise a specialist.

Split systems

Evaporative coolers

Ducted heating or refrigeration

Condenser or heat pumps

Thermostats

Why book a tradie with RACV Trades?

Qualified tradies backed by RACV Trades

Vetted by experienced specialists, fully accredited, licensed and insured. Learn how we vet them

Easy no-obligation quote from an expert tradie

You'll get an upfront quote so you understand the cost before work begins.

With you every step

RACV Trades keep you informed so you know exactly what to expect. 

Quality guaranteed with 12- month warranty

Including all labour and services. RACV Trades has your back from beginning to end.

After you book a job

Call your tradie directly

Find their details on the quote to reschedule, cancel, or ask a question about the job.

RACV Trades is here to help

If you have any questions about RACV Trades and how we can help you, call 13 46 63.

Know what to expect

If extra work is needed, your tradie checks with you before updating the quote. You’ll get an invoice and any compliance certificates once the job is complete.

Frequently asked questions

Experts with RACV Trades are licensed to provide professional advice, assessment and repair of heating and cooling systems. Some issues may include burst pipes, damaged fans, leaking units or dirty systems causing malfunction.

For some heating and cooling brands or systems, we’ll organise a specialist to attend the job.

Here’s a list of common everyday jobs we can help with.

Heating and cooling experts with RACV Trades will give you a quote upfront so you know how much the job will cost before the work begins. If the nature of the job changes, your tradie will discuss what’s required and check you’re happy to continue before we update your quote.

Every heating and cooling expert is vetted by experienced industry specialists to ensure they are accredited, licensed and insured to perform the works required. 

To meet our high quality standards, our vetting and quality assurance process includes:

  • interviews with tradies
  • confirmation of licenses and insurance
  • thorough training and induction
  • regular auditing of completed works.

With RACV Trades, we provide you with a local tradie near you based on what you need done.

You’ll get one quote with a clear outline of the price for the job. 

Your repair is likely to be an emergency if it affects the safety or security of your home.

If your home repair is an emergency, call us on 13 46 63.

A rapid response plumber, electrician or locksmith will arrive, usually within the hour.

Anyone can get a quote for home improvements or access emergency trades, even if you're not a member.

If you want access to unlimited* emergency callouts per year, you can purchase an Emergency Home Assist annual plan. This will also provide you with an RACV Membership and access to a range of benefits and discounts.

*Subject to the Fair Use Policy. For more information, read the RACV Emergency Home Assist Terms and Conditions (PDF, 3.4 MB).

If you're unhappy with the work or service provided, please let us know as soon as possible. You can contact us by phone, email, mail, or in a retail store.

Learn more about our feedback and complaints process.

To reschedule your job booking, it’s best you contact your tradie directly to organise another time that suits you both.  

If you’re not able to contact your tradie, give us a call on 13 46 63 so we can help.

Most RACV Trades quotes are free, and provided with no obligation to proceed. Your tradie may need to do a site inspection to give you the most accurate quote.

You may have to pay for a site inspection if further investigation is required to determine the problem. Your tradie will confirm any required payment upfront, prior to arranging a time with you.

Deposits for certain jobs

If your quote is above $1,000, we generally require a deposit before work begins. This is usually 20% of the total cost.

RACV Trades carries a 12-month warranty on labour from the date that work is complete.

If a part or fitting is faulty or doesn’t meet quality standards, RACV Trades is here to help.

If you are unhappy with the quality of the work after it’s completed, the first step is to contact your tradie to see how they can help.

If you still need help, please let us know as soon as you can. You can contact us by phone, email, mail, or in a retail store.

Learn more about our feedback and complaints process.

For more information read the RACV Trades terms and conditions.

Other trades services we provide

Access our range of trusted tradies to get the job done well.

Plumbing

Electrical

Locksmith

Guttering

Carpentry

Painting

Smoke alarms

General repairs and maintenance

View all trades

RACV Trades is a trading name of RACV's trade partner, Club Home Response Pty Ltd (Victorian registered domestic building practitioner number CDB-U 100178). All works are performed or arranged by Club Home Response Pty Ltd. trading as RACV Trades. See RACV Trades terms and conditions.