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Vehicle inspections terms and conditions
Understand the terms and conditions for our pre-purchase and comprehensive vehicle inspections
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Regional vehicle inspections
A Comprehensive Inspection or a Pre Purchase Inspection will give you an overview of the general condition of a motor vehicle. The inspection report relates to the condition of the vehicle at the time of the inspection. The condition of the vehicle can change with normal wear and tear, driver abuse, neglect, or unforeseen deterioration of internal components. Where engines and other mechanical assemblies have been cleaned prior to inspection, it may not be possible to detect oil leakage. The inspection is based on a visual external examination of components only. Components are not dismantled to examine internal parts. Some vehicle faults can be diagnosed only by dismantling the engine or are intermittent in operation and not evident from an external examination at time of inspection. Some vehicle faults may be disguised or hidden by the use of additives, modifications or other faults.
The inspection of body condition is confined to a visual examination of the exterior of the body. If the service history of the vehicle is unknown, we suggest you have all the oils and filters changed including fluids such as radiator coolant and brake fluid. Any services required should be costed prior to the purchase of the vehicle.
Some additives may mask engine wear and oil consumption therefore, it’s advisable to operate the engine using the manufacturers recommended lubricants. A Comprehensive Inspection differs from a Pre Purchase Inspection in that it incorporates a more detailed inspection of brake components. See the “brakes” section further on.
About the report
This section of the report conveys the overall condition of the vehicle. Consideration is given to the age of the vehicle, kilometres travelled and the number and nature of defects found.
The road test provides a valuable method to assess the overall performance and driveability of the vehicle under operating conditions. Unless a suitable slippery road surface is available to test 4WD operation, vehicles with selectable 4WD are not driven in 4WD to avoid risking damage to the vehicle drive train. Testing 4WD operation in any vehicle is not performed where special tooling, test equipment and/or procedures are required. The mechanical components of the engine, transmission, brakes, steering, and suspension are assessed for performance and noise. The speedometer is checked for operation, but not accuracy. Road testing is conducted up to the legal speed limit within the local area. Due to speed limitations it may not be possible to test the torque converter lock up clutch or overdrive operations.
The transmission is examined externally for signs of damage and oil leakage. The only oil levels checked are those fitted with a dipstick (excluding sealed dipsticks). The operation is checked during the road test for abnormal noises and gear changes, which may indicate excessive wear of internal components. Driveline joints are checked for wear (where accessible). In some vehicles, operational noises are encountered. These are sometimes noticeable only with a certain speed range and may be characteristic of the model. Where such noises are noticeable, the report will indicate if they are considered excessive
The only oil levels checked are those where a dipstick is provided. The condition and performance of the engine is assessed by listening for abnormal mechanical noise and looking for oil-smoke. Oil consumption or sludging/carbonising cannot be measured during the inspection. Oil use can only be determined by operating the vehicle over an extended distance. Our assessment of excessive oil consumption is based on visual signs. If any oil burning is suspected, we suggest that a controlled oil consumption test be conducted.
If the vehicle is under warranty, the dealer should be informed of the test. A catalytic converter can prevent oil smoke being detected. Some vehicles exhibit noises which are characteristic of the model. The report will indicate when such noises are considered excessive.
The cooling system is pressure tested where possible and assessed by an external examination of the radiator, radiator cap, hoses, water pump, and fan belt. The engine cylinder head and block are checked for signs of failure, but the internal coolant passageways cannot be inspected for corrosion or build-up of deposits. Also, if the temperature gauge or warning lamp shows an overheating condition, this may indicate an internal fault requiring further investigation. The cooling system hoses tend to deteriorate from the inside. If you purchase a vehicle of considerable age, it is advisable to renew all hoses. It is also recommended the cooling system be flushed and the manufacturers recommended corrosion inhibitor/anti-freeze is added to the system.
The ignition and fuel delivery systems are visually inspected and the general performance and external condition of the components noted. Ignition voltages, fuel flow, and delivery pressures are not checked. The exhaust system is checked for signs of leakage, impact damage, security of mountings, and advanced corrosion. Exhaust systems tend to corrode from the inside, and the extent of any internal corrosion may not be detectable during the inspection.
Engine cam Belts are not inspected. If the engine is fitted with a camshaft drive belt, check the service records to ensure the belt has been changed as specified by the manufacturer. If records are not available, we recommend the belt be changed to avoid costly engine repairs.
Some modern engine designs make a conventional compression test impractical. This test is not included as part of a vehicle inspection. We believe it is unnecessary to measure cylinder pressures to establish if there is a problem, and rely on other means of assessing cylinder condition. An engine, which has cylinder compression problems, generally displays symptoms such as rough running or a distinct misfire particularly at low rpm, excessive piston ring blow-by and may also show signs of oil burning. Suspension and steering.
The suspension, steering and driveline components, including chassis and sub frames are examined for damage, corrosion and wear (where accessible).
Ball joints and bushes are checked for abnormal movement and damage to protective boots. Shock absorbers are checked for operation, damage, leakage and security of mountings. The steering system is checked for excessive free play, binding or harshness. During the road test, steering operation is checked. Power steering components are checked for fluid leakage, operation, general wear and security of mountings. The wheel alignment is not measured.
The examination of the exterior of the body involves inspecting for rust, panel and paint work damage, panel repairs and body part alignment. The body alignment is not measured. Parts are not removed and all comments are based on visual examination. Where a vehicle shows signs of major repairs we will comment on the finish and areas of poor panel alignment. Previous panel and/or repairs may have been performed on the vehicle and although we have provided comment on the body and paint, the comments are based on a cursory check and may be affected by adverse visual conditions. Good quality repairs are not usually obvious and if defects are found and reported there may be others less obvious or concealed defects not reported and for which we accept no responsibility. The chassis and wheel alignment are not measured nor confirmed as correct as special workshop equipment is required. Where previous repairs have been carried out and/or further checking is recommended it will be noted. Minor body, upholstery and trim defects such as cosmetic related panel and paint repairs, minor panel dents, paint chips and scratches are not recorded. You should satisfy yourself in this respect. Convertible Roof operation is checked unless roof material or mechanism is deteriorated or damaged; then the roof will not be operated. Exterior items, including windows, door locks, and mirrors are examined for damage and function. Supplementary restraint systems (SRS) are not tested for operation, however the SRS is visually inspected by checking in-built warning systems where fitted.
Electrical items are checked for operation and performance. Gauges and instruments are not checked for accuracy. Dash and/or accessory lights may not be identified. General wiring condition is visually examined for safety and security. Computerised equipment and accessories such as electronic control units, GPS, DVD players, radios, aerials, reversing sensors and telephones are not tested. Air conditioning is checked for operation, abnormal noises, obvious leaks and security of components however due to unfavourable ambient conditions, system efficiency and climate control may not be accurately assessed.
The brake components are examined for external fluid leakage and adjustment. General operation is assessed during the road test.
All tyres are examined for visible damage, mismatching and wear. Wheel rims are examined for damage and corrosion however minor chips and scratches may not be noted. Spare wheels may not be inspected if specialised equipment is required or access is impaired.
Provided special equipment is not required, wheels and brake drums are removed as necessary to determine the condition of brake linings, pads, drums and discs. Measurements are recorded on undersized brake components only. In some cases park brakes will only be checked for function if they are internal types that require disassembling, and may not be visually inspected for condition. Seized components are not removed. Hubs/drums with single use nuts are not removed
30-day mechanical guarantee
Important information about the 30-day mechanical guarantee.
RACV Members receive a 30-day mechanical guarantee on all vehicle inspections, subject to the following conditions:
- This guarantee is only available to current RACV Members.
- The member must contact the RACV Accredited Auto Care Centre where the inspection was completed (the "Inspecting AACC") prior to having any repair work carried out.
- Repairs must be authorised by the Inspecting AACC, or RACV, prior to work being undertaken.
- All repairs are to be conducted at an approved RACV Accredited Auto Care Centre (the "Repairer”). The Repairer may be the Inspecting AACC (at the member’s discretion).
- The member must have the vehicle repaired within 30 days of approving the repairs.
- The member must pay the Repairer for the full cost of repairs and submit the statement of work and paid invoice to the Inspecting AACC. The Inspecting AACC, upon checking the statement of work and invoice, will reimburse the member for the cost of repair up to the value of $1000 for pre-purchase inspections and $2000 for comprehensive inspections.
- The mechanical fault must occur within 30 days from the date of the inspection (“the guarantee period”).
- All claims under the guarantee must be notified to the Inspecting AACC within seven days of the expiry of the guarantee period. Claims notified more than seven days after the expiry date of the guarantee period will not be accepted.
- The member can make claims under the guarantee up to the limit of the mechanical guarantee ($1000 for pre-purchase inspections and $2000 for comprehensive inspections).
- The guarantee excludes any items repaired after the inspection; consumables (such as engine oil, coolant, brake fluid, tyres, lighting and batteries); pre-existing faults identified as Observation, Early, Immediate, or Warranty in the inspection report; any item covered under a valid dealer statutory warranty; and any non-mechanical items including body work.