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Get help when you need it
Our Business Roadside Assistance Fee for Service lets you pay a lower annual subscription per vehicle by only paying for services you use. This service is only available for taxis or couriers.
- Your employees can call us any time, anywhere in Australia and you’ll only pay per incident.
- We typically arrive within an hour, call 1800 686 464 for immediate help.
- Help for vehicles up to 4 tonnes gross vehicle mass (GVM), including electric cars.
- Get monthly service invoices so you can easily keep track of costs.
How Fee for Service works
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Buy a yearly subscription for just $34 per vehicle
Your annual subscription cost is lower so if you don’t need any services, you’ll pay less. Only pay for the call outs you need.
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Call when you need help
Call 1800 686 464, let us know your name, where you’re located and what’s gone wrong. You’ll pay a fee for the service you need.
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Patrol van arrives usually within 1 hour
Our expert mechanic will ask you questions and run a diagnostic test to find out what’s wrong with your vehicle.
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Wait for help
We’ll send a yellow patrol van to you. If in metro Melbourne you’ll get an SMS to track its arrival. Please secure any dogs or animals in your vehicle before we arrive.
Services available | |
---|---|
Fee for service subscription |
$34 |
Metro service call |
$115 |
Metro tow (covers the first 20km distance) |
$160 |
Metro service and tow |
$275 |
Regional service call |
$128 |
Regional tow (to attending service centre) |
$160 |
Regional service and tow |
$288 |
RACV batteries |
Replacement batteries available with payment on site at time of installation |
Prices valid as of 1 August 2023 and are subject to change.
No extended benefits available for Business Fee for Service product
Flexible assistance for your business when you need it
Business roadside assistance packages
Explore 3 levels of roadside assistance and check which one we recommend for your vehicle dimensions and weight, to suit your business needs.
Monetary limits apply to individual breakdown benefits. All benefits in the table are subject to limitations and exclusions. Please refer to Emergency Roadside Assistance Terms and Conditions for the exact entitlement.