Changes in financial situations can often lead to members and customers being unable to pay their bills or struggling with loan repayments. We provide financial hardship assistance with policy and loan products.
Supporting our members and customers
We’re here for our members and customers, supporting them through challenging situations and when they need help accessing our products and services.
Supporting our community
Safety advice
We actively improve safety for our members and customers on the road and in the home by providing advice, tips and guidance.